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Bought a used travel trailer on a Saturday. Was promised my internet sales manager that the few items pointed out would be fixed and trailer would detailed before the delivery the following Friday. We were given an appointment to pick up the trailer the following...
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2.6
I liked
  • Purchase process was fine
I didn't like
  • Delivery never happened
#1375440
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Mike Thompsons Rv - Worst ever experience

This 2018 toyhauler is my 5th rv purchase 4th new one, by far the worst experience ever from delivery to service!! They will only address 7 issues per visit at 3-5 weeks per visit, at that rate my new trailer will be out of warranty before they get to my current list of issues not counting what comes up in the future. Buyers beware you will be sorry you bought from Mike Thompson’s Rv.
1.4
Details
Customer service
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
#1373864
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Just to start-I am a female.I have been to Mike Thompson’s At least 10 other times as I am preparing to go full-time RV living in the next year. As I attempted to walk on the lot I was approached by a man that asked me if he could help me. I explained I was in a...
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3.0
#1345633
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July 4 2018 we found the RV we wanted on sale at Mike Thompsons RV in Colton. We were in the process of a VA refi of our home and told them we could not make a purchase or have them run our credit till after we closed escrow. they agreed to this. Our escrow did not...
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#1342465
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Mike Thompson RV in Colton gave me the worst customer service of my life, and I'm 65 years old! They had our coach for 2 1/2 months and were supposed to fix four things- a leaky shower and three other minor things. The original time estimate was two weeks! Beyond the...
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1.4
I didn't like
  • Entire experience
#1338298
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Mike Thompsons Rv - Pushy, aggressive, rude salesman

The salesman I felt was rude and aggressive. This is not professional.
#1265883
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Well how do I begin. I would not recommend Mike Thompson in Colton to any of my friends. The experience I have had this company is unbelievable very disorganized and the employees do not help you what so ever. This is my second trailer from this company and I wish I...
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1.3
Product
#1185654
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I took my RV to Michael Thompson for repair using our extended warranty. The complaints were leaking toilet valve check engine light and refrigerator and ice maker were not working properly After 4 months at Mike Thompson we got the RV back the toilet was replaced but...
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#1182781
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Been dealing with Mike Thompson for two years now. We bring in our RV to be repaired they keep it there for weeks and somtimes months. We get it home and the problems that we took in are still not working. No one answers the phone there, they dont return your calls...
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Anonymous
Mike

We recently bought an RV at Mike Thompson RV Sante Fe Springs and there has been several problems with it. Then having to wait for weeks and months before getting repaired. Th...

#1167478
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Contact Mike Thompsons Rv

Mailing Address:
Mike Thompson
13940 Firestone Blvd
Santa Fe Springs, California 90670
United States
Phone:
(888) 350-8832
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the serice department ws unble to to resolve issues with our 2016 Storm new motorhome, offer us a replace plus additional money 2017 bounder our coach, coach has been in the shop 6 timesand over 180 days since10/2016. we have got Rev Group dispute resolution is...
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1.0
I liked
  • Service tech who worked on coach
I didn't like
  • He wasnt provided proper training with electronic
#1167372
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